Virtual Health Library Users in Trinidad and Tobago—What Do They Need?

Abstract

This paper aims to evaluate the usability of the Trinidad and Tobago Virtual Health Library (TTVHL) website based upon opinions of employees, students and ‘walk-ins’ in health care environments. Questionnaires were administered either in person or via e-mail to 122 persons who agreed to comment on the TTVHL website. All 122 responses were usable, resulting in a response rate of 100%. Data were generated using coded or classified responses and the findings were derived from data analysis. Respondents represented three categories of participants, viz.: health care personnel; library/information personnel; and persons operating outside of the biomedical or library/information fields. Their overall opinion of the website was favourable. Limitations of time, research personnel, and Internet access curtailed the administration of the survey at some locations where eligible respondents were present. The method employed can readily be applied to other VHL websites. Research on virtual health libraries within Latin America and the Caribbean is still in the early stages.